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LHAAMC Care Partner, Support Person, and Visitor Guidelines

Luminis Health Anne Arundel Medical Center (LHAAMC) is committed to patient- and family-centered care and strives to provide a safe and healing environment. LHAAMC welcomes care partners and support persons in all areas 24/7, with the exception in Behavioral Health and Clatanoff.

All care partners and support persons will be required to wash or sanitize their hands throughout their visit. Patients and visitors who prefer to wear a mask while in our facility may do so. Patients may also request that their care team wear masks.

As a patient- and family-centered organization, we will continue to review and update our visitation guidelines and practices as the situation changes. At Luminis Health, our Patient and Family Advisors program allows patients, family members and community members to give input on our policies, programs and practices. These advisors work with our health care providers to support our patient- and family-centered care approach. 

Guidelines

Definitions:

Care Partners – Any person(s) who plays a significant role in an individual’s life. This may include family or a person(s) not legally related to the individual. Family members include spouses, domestic partners, and significant others. Care partners may be individuals with a continued legal, genetic and/or emotional relationship as defined by the patient. 

Support Person – For patients with disabilities, support persons provide personal, behavioral and/or communication support not otherwise provided in a hospital setting. A support person may be appropriate for, but is not limited to, patients with intellectual, Developmental, physical, or neurocognitive disabilities. A support person may include, but is not limited to a family member, personal care assistant and/or disability service provider. 

Please see below for visitation in specific areas such as Surgical Services, Labor and Delivery, Mother Baby, Pediatrics, Emergency Department and Outpatient Practices. An adult/guardian must accompany all children.

  • During times of very high volumes in our adult Emergency Department (ED) and space constraints, we will temporarily adjust our visitation for the adult ED.
  • Only one (1) person is allowed to stay with a patient in the adult ED waiting room and treatment areas. If the visit becomes extended, persons will be able to switch as needed. Care partners or support persons may be asked to wait in an alternative location if space is limited.
  • All visitors must be at least 18-years of age.
  • Care partners or support persons may be with the patient 24/7.

  • All care partners or support persons may be with the patient every day from 2:30 pm - 3:30 pm and 7:30 pm - 8:30 pm, no more than one (1) care partner or support person at a time. Care partners and support persons will be informed if restrictions are necessary.

  • All care partners or support persons may be with the patient 24/7 and children are welcome but need to be accompanied by adult

  • All care partners or support persons are welcome 24/7. 
  • Two (2) care partners or support persons may be in the room/ICU at a time (four (4) if the patient is at end of life). Other care partners and support persons may wait in either the ICU waiting room or the North Pavilion lobby waiting area and switch throughout the visit.
  • Children are welcome but must be accompanied by a parent or guardian.

  • Active laboring patients:
    • One (1) banded adult care partner or support person and one (1) registered doula are permitted on Labor and Delivery (L&D), 24/7.
    • In addition, two (2) care partners or support persons may stay 24/7 until delivery.
    • No children permitted.
  • Antepartum patients:
    • One (1) care partner, One (1) Doula or support person may be in the L&D triage room 24/7 until the patient is admitted and transferred to an L&D room.
    • One (1) Doula may be present 24/7.
    • Four (4) persons are welcome to visit from 9:00 am – 9:00 pm.
    • Children welcome 9:00 am – 9:00 pm.
  • Delivered patients/PP Holds (patients out of recovery phase remaining in L&D):
    • One (1) support person 24/7.
    • One (1) Doula 24/7.
    • Four (4) persons are welcome to visit from 9:00 am – 9:00 pm.
    • Children welcome 9:00 am – 9:00 pm.

On L&D and in our triage area, the number of care partners and One (1) support persons, One (1) Doula may need to be reduced depending on the clinical circumstances.

  • One (1) care partner, One (1) Doula or support person may be with the patient 24/7 for the duration of the patient’s stay.

  • Four (4) visitors are welcome from 9:00 am – 9:00 pm.

  • Children are welcome from 9:00 am – 9:00 pm.

  • Care partners and support persons must be 18-years-old or older, unless they are the parent or guardian.

  • Two (2) care partners or support persons of the parent's choice may be present 24/7 for the duration of the patient's stay. Both badged.
  • Parents/persons badged may invite a 3rd badged person to visit from 9:00 am – 9:00 pm.
  • Siblings over 2-years-old and vaccinated are welcome 9:00 am – 9:00 pm.

  • All parents, guardians, care partners, and support persons are welcome and may be with the patient 24/7 during their stay.
  • Due to space limitations, no more than four (4) persons may be in the patient’s room at a time. Others may wait in the waiting area and switch throughout the visit.
  • Children are welcome but must be accompanied by parent or guardian.

  • Two (2) care partners or support persons are welcome 24/7.
  • It is recommended that designated care partners or support persons do not switch with others unless they are identified as a backup person.

  • Patients undergoing a scheduled surgery or procedure may have two (2) care partners or support persons present.

  • All care partners and support persons are welcome to be with the patient during their appointment.

  • One (1) care partner can visit the patient between the hours of 4:00 pm and 5:00 pm. Contact the facility prior to visiting.

  • In-person family visits/therapy with individuals that the patient identifies.
  • Family Wellness Workshops are therapeutic and educational programs for adults or adolescents with substance use disorders. 

  • One (1) support person can be present with the patient 24/7 on all units.
  • A patient can designate two (2) people as their official care partner or support person.

  • All care partners or support persons may be with the patient 24/7.
  • Children are welcome but must be accompanied by parent or guardian.