Luminis Health seeks to operate in accordance with the highest level of business and community ethics and in compliance with all applicable laws and regulations. Luminis Health is committed to preventing, detecting and correcting any unintentional or deliberate conduct that is inconsistent with these principles
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Compliance & Privacy Hotline
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Compliance
Privacy
Compliance and Privacy Reporting
Speak up and report any suspicious, illegal, or unethical behavior.
What Do I Report?
If you have experienced, witnessed, or suspect someone has acted contrary to our Code of Conduct, Policies or Procedures, or violated a law report your concerns.
EXAMPLES OF THINGS TO REPORT
Compliance
• Falsifying any Coding, Billing, or Patient Information
• Billing for Services, Prescriptions, Supplies, or Equipment not Needed or Supplied
• Soliciting or Accepting Gifts from Outside Sources
• Violating Conflict of Interest Standards
• Failing to Follow Regulatory Standards, Policies, or Code of Conduct
Privacy
• Unauthorized Access of Patient Records
• Unsecured Records Containing Patient Health Information
• Improper Disposal of Patient Records
• Lost or Stolen Devices
• Disclosing and/or Unauthorized Release of Patient Information without Authorization
• Identified Patient Information in Wrong Patient Record
Who Do I Tell?
Talk to your manager
or higher-level leader
Call the
Compliance & Privacy Hotline:
1-833-LH-ETHIC
The Luminis Health Compliance and Privacy Hotline
- Confidential and anonymous
- Available electronically or by phone 24 hours a day, 7 days a week
- Reports are promptly investigated
Retaliation is prohibited against those who report compliance concerns in good faith.
Code of Conduct
Luminis Health is committed to providing the highest quality health care services in a lawful and ethical manner. This fundamental commitment finds expression in our Core Values. Luminis Health's commitment helps maintain the trust and respect of patients and the communities we serve. As a regional health care system, we value quality, compassion, trust, dedication, innovation, diversity and collaboration and we treat all patients, employees, physicians and visitors with dignity and respect. Luminis Health requires that all trustees, officers, employees, independent contractors, members of our medical staff, and agents (“colleagues") conduct their activities with Luminis Health in compliance with laws and regulations and in accordance with the principles of honesty, forthrightness, completeness and integrity.
Contact Compliance
Compliance & Privacy Hotline
Fax
Compliance
Privacy